SRINGAR: 108/102 free of cost Ambulance services under Jammu & Kashmir Emergency Medical Services (JKEMS ), an initiative of National Health Mission with BVG India Ltd in Public Private Partnership ( PPP) has successfully completed two years of service in the U.T of Jammu & Kashmir and Ladakh.
The free of cost 24X7 Emergency ambulance services was started on 24th March’2020 with a fleet of 416 ambulances and has now grown to 508 ambulances. The fleet includes a total of 142 Advance Life Support ambulances, 66 Basic Life Support and 300 Patient Transport ambulances.
The Emergency Response Centre of 108/102 JKMES is situated in Channi Himmat, District Jammu. In a span of 2 years a total of 141936 patients had been served under this scheme which includes a total of 111965 related to Medical emergencies, 2434 related to police emergencies, 74 related to fire emergencies and 27463 patients served under 102 ambulances Janani Shishu Suraksha Karyakram (JSSK).
Data shared by BVG India Ltd reveals that in every 10 minutes 1 emergency case is served by 108 ambulances and in every 38 minute 1 case is served by 102 ambulances.
The data shared by BVG India Ltd for the 108/102 Emergency Ambulance Services shows that the services has proved to be a boon in Pregnancy related Emergencies and in Trauma Related Emergencies.
As many as 37522 pregnancy related emergencies were reported at 108 Emergency Response Centre and 442 successful deliveries conducted with the assistance of the ambulance staff in the ambulance as well as at the scene in 2 years. Also a total of 4773 persons with Trauma Related Emergencies were rescued and admitted to hospital after providing the pre-hospital care during the period.
Also the JKMES has played a vital role during the COVID-19 pandemic in the U.T’s. a total of 12147 patients related to COVID -19 suspected/ positive had been shifted to the nearby dedicated COVID-19 Health institutions.
Moreover, despite difficult terrain and scattered populated areas in the U.T’s, the service takes an average response time of 14 minute and 33 seconds in urban areas and 18 minutes and 23 seconds in rural areas.
The data reveals that the 108/102 Emergency Response Centre at Jammu on an average receives 2602 calls per day out of which 99% of the calls are answered within 9 seconds. The Emergency Response Centre collects the information and arranges for an ambulance to be sent to the site of Emergency with the help of the latest technology and GPS.
While providing the data, Sh. Vikrant Gusain- Project Head, BVG India LTd has appealed to the people of J&K and Ladakh to avail the free of cost 24X7 Emergency ambulance services in case of Emergency. He also assured that every call received by the Call Centre is treated with urgency of a life threatening emergency.

KR Desk