On International Nurses Day, Doctors Association Kashmir (DAK) today said that nurses in Kashmir lack training in compassion which is an essential component of nursing care.
President DAK Dr Nisar ul Hassan in a statement said that absence of training in compassion and empathy is responsible for poor attitude of nurses towards patient care.
“We need technically competent nurses but at the same time they should demonstrate the virtues of compassion and empathy. No matter how competent a nurse is, he/she cannot be good unless he/she is a caring person”, said Dr Nisar.
Dr. Nisar said that compassion is the essence of nursing and is about the ability to understand and respond to the feelings of others.
“It is about kindness, sensitivity and warmth”, he said.
Dr Nisar said that there is ample evidence to suggest that compassion leads to increased level of patient satisfaction and also improved patient outcomes.
He emphasized that there is an urgent need to focus on a culture of compassion and empathy at all levels in nurse education, training and recruitment.
“Patients want to be treated in a caring and empathetic manner. But this need is often not met. They leave hospitals dissatisfied with the care they receive. You might have healed their physical illness, but hurt in their feelings by the interpersonal treatment they receive”, Dr Nisar said.