‘Govt working to initiate reforms to protect consumer rights’


Jammu: Minister for Food, Civil Supplies & Consumer Affairs (FCS&CA) and Tribal Affairs, Choudhary Zulfkar Ali today said that Government is working under a well-knit strategy to bring new reforms to protect, safeguard consumer rights and is taking efforts to transition towards digital mode for transactions for transparent and fair trade.

‘This is the age of technology; the current user base for digital transactions in India is about 90 million which could triple to 300 million by 2020. With ever growing user base in the country it is essential that the government takes necessary measures to educate the consumer besides providing them a proper platform to redress their grievances’.

The Minister said this while speaking on the theme “Making Digital Marketplaces Fairer” during the World Consumer Rights Day 2018 celebrations organized by FCS&CA department

He said that Government is working to bring new reforms/ amendments for enhancing consumer protection act to encompass protections for digital transactions and online frauds. He said that this is essential to keep pace with the changes in markets to ensure fair, equitable and consistent outcomes for consumers; and to enable swift executive intervention to prevent consumer detriment.

Zulfkar calling for active partnership among all stakeholders said that promoting and protecting the rights of consumers requires joint initiatives of the department and the business community which will be instrumental in protecting the interests of the consumers.


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