Pulwama/Shopian: The residents of Pulwama and Shopian district here have complained of poor Automatic Teller Machine (ATM) services since the last eight months.
The customers have appealed authorities to redress their grievances at an earliest.
The residents said that ATMs at Litter Pulwama, Kakapora Pulwama, Chitragam Shopian, Keegam Shopian and many other areas in twin Southern districts remain open for few hours on regular basis, leaving the customers to lurch at large.
“Most of the times, these ATMs remain cashless, giving tough time to the customers,” they said.
“The bank authorities are not bothered to rectify the technical snags as a result we are not able to withdraw the amount,” said Tanveer Ahmad, a resident of Litter area.
Businessmen and shopkeepers, working in Keegam area of Shopian district said that they face inconvenience as they have to walk long distances to withdraw money from other ATMs.
Imtiyaz Ahmad, a resident of Kakapora area said that despite the claims of bank authorities that they are providing 24×7 services to their customers, the situation is different on the ground.
He added that due to poor service of ATMs, the work load in banks has increased.
Pertinently, about one dozen ATMs of different banks were decamped along with cash by unknown persons in South Kashmir in 2017.
Concerned Zonal Head Jammu and Kashmir Bank, Tasaduq Ahmed, he said they haven’t received any complaint regarding this issue so far.
He added that he will seek report from concerned branch heads in this regard and every possible step to provide better facilities to the customers.