To place a refund request of contributions to Kashmir Reader, You would need to contact Kashmir Reader via email at [email protected].
Your request will be reviewed within a 7 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.
In cases of Direct Debit, the refund request can be processed only after a 6 weeks period from the payment date, period needed for your bank process settlement to complete. Kashmir Reader will only review and respond to your refund request after these 6 weeks period ends.
Refund request are accepted up to 7 days from the date of contribution with Kashmir Reader. Kashmir Reader may grant extensions to this period for some special cases at its discretion.
If the refund request is granted by Kashmir Reader, payments are refunded as follows:
Credit / Debit Cards payments will be refunded within one (2) business days;
Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, Kashmir Reader reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.
The present Refund policy is part of the Kashmir Reader TERMS AND CONDITIONS.