SRINAGAR: To cater to the huge rush of pension revision cases, the Srinagar and Jammu offices of Accountant General (AG), Jammu & Kashmir have added new Pension Revision sections in addition to existing ones.
Additional staff has been posted for these sections for early settlement of the cases, an official statement issued here said.
AG office is committed to authorise fresh cases as per citizen charter within 45 days of receipt from the concerned department. “By deployment of additional resources, We hope that backlog of cases under SRO-194 dated 24.04.2018 i.e. cases of pensioners who have retired or expired after 01.01.2016 & who have not received revised benefits as yet, will be cleared by July 2019. Since pension of Pre-01.01.2016 pensioners has already been revised under Formulation-1 of Govt. Order No. 222-F dated 24.04.2018, it will be our endeavour to clear cases for revision under Formulation-II expeditiously,” reads the statement.
Accordingly, all the pensioners/family pensioners covered under SRO-194/G.O. 222-F are requested to cooperate with the office and spare the trouble of visiting the office personally or requests for help/information from unauthorized persons.
Queries can be addressed to e-mail ID firstname.lastname@example.org, or Srinagar office helpline number 1800 180 1070 (with contact person – Mr. Abdul Rashid Malik, PRO, and Jammu office helpline number 1800 180 1090 (with contact person – Mr. Sanjay Gupta, PRO). Pensioners can also send fax to Srinagar Office at 0194-2477839 and to Jammu office at 0191 – 2582065. The office will endeavour to reply within a week, the statement said.
In case pensioners are not satisfied with the response, they may contact Sangeeta Purswani, IA&AS, DAG (Pension) on e-mail ID email@example.com and over phone 0194-2458126 (between 2:00 PM to 04:00 PM).