Invest consistently in human capital to improve service delivery: CS

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Asks depts to finalise seniority lists, update recruitment rules, conduct DPCs; Seeks compliance report by Dec 2

JAMMU: Reiterating the need for paying urgent attention to human resource management and development, Chief Secretary, B V R Subrahmanyam on Monday called for comprehensive measures to bring up a highly motivated workforce in the state government departments to attain the desired levels of service delivery.
“We have to ensure consistent and sustained investment in the development of human capital in government, which in turn will lead to building motivation, responsibility and leadership,” the chief secretary said at a meeting of the nodal officers designated in the administrative departments to make recommendations for effective personnel management in their respective departments, an official handout read.
Principal Secretary, Planning, Development & Monitoring, Rohit Kansal and Commissioner Secretary General Administration Department (GAD), Hilal Ahmad Parray were also present at the meeting.
Subrahmanyam said the government’s strategy on human resource development involves career progression, capacity building and promoting professionalism which in turn would ensure better results from the employees to ensure speedy movement forward on the administration’s mission on ‘delivering good governance’, read the handout.
Calling for conducting functional audit and organisational review of each department, chief secretary said every department should formulate a meaningful and pragmatic ‘mission statement’ and frame well-defined ‘job chart’ for each and every official along with ‘modalities for delegation of powers’ to lower level functionaries. “It is also to be ensured that the delegated powers are exercised,” he said and added that the civil services must shift focus from being a provider and regulator to that of a facilitator “so that the people feel the change”.
Chief secretary said reinforcement of the personnel management in various departments has to be expedited “and to begin with all the departments should immediately get down to prepare the seniority lists, both of non-gazetted and gazetted cadre, review the recruitment rules to bring these in tune with the existing functional requirement of staff in each department and conduct Departmental Promotion Committee (DPC) meetings at the earliest”. “I am stunned to learn that in one of the line departments no DPC has been conducted for the past more than 40 years,” he said, adding that such a slipshod approach towards the employees “is not only appalling, but criminal”.
He directed that finalisation of seniority lists, should be immediately followed with the conduct of intra-departmental DPCs for non-gazetted cadre while the State Public Service Commission would be requested to expedite DPCs in case of gazetted cadre to address the issues of stagnation and to create avenues for career progression of the employees, read the handout.
Subrahmanyam said the human resource management would also require restructuring and reorganisation of some departments and that all the proposals regarding finalisation and publishing of seniority lists, updating of recruitment rules, conduct of DPCs and restructuring and reorganisation of various departments should be finalised by 2 December 2018. “There is also a pressing need for doing away with such posts in the departments which have become redundant over a period of time and have outlived their utility. Such posts need to be re-designated in tune with the present-day functional requirement of the department,” he said.
He said one of the important areas to improve quality of service delivery is to ensure stability of tenure to officials “as frequent transfers affect both the motivation of officials and the quality of service delivery”, the handout added.