Srinagar: Since the imposition of Governor’s Rule, during 20th June – 28th September, 2018, the Grievance Cell (including Governor’s Secretariat) received 23598 complaints/grievances of which 22764 have been dealt with/ forwarded to the concerned quarters for timely redressal while as 532 complaints/grievances are under process, an official spokesman said Friday.
Similarly, all the three Advisors to the Governor have been meeting and hearing grievances of delegations/ deputations and individuals as per the notified schedule. The three Advisors to Governor have attended/heard 1411 delegations and 1360 individuals from 17th July, 2018 till date. All the grievances received by the Advisors have been dealt with/forwarded to the concerned Field Officers/Departments for their immediate redressal/disposal. Besides, on the directions of Hon’ble Governor, the Advisors are regularly reviewing the disposal of the grievances pertaining to their respective departments.
In total, during this period, 26369 grievances were received, 25535 have been dealt with/forwarded to the concerned quarters for timely redressal and 532 grievances are under process as on 28.09.2018.