Rafiabad man fails to locate missing mail even through RTI

Rafiabad man fails to locate missing mail even through RTI
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Information sought not available, India Post tells him

Shah Tawqeer Ul Islam

SRINAGAR: A Rafiabad man’s efforts to track his missing mail from the postal department, even through an RTI (Right to Information), has exposed the apathetic approach of India Post.
The department does not seem to maintain a proper tracking record of mails, making it impossible to find a lost mail.
In reply to the Parvinder Singh’s RTI application about his missing mail, the Public Information Officer of the department has replied the information sought “is not available in material form”.
According to the RTI application, Singh was expecting an important mail from IGNOU that contained his mark sheets. The mail had been despatched from IGNOU New Delhi to his address in Dangiwacha Rafiabad.
“There is no proper tracking in the department and a bag dispatched by the department too has not been received by the Dangiwacha post office” Singh said.
“It is quite unusual that the department has revealed that tracking data is available for limited time” he added. “There should be at least tracking record of the mails and it should reveal where the post is heading.”
In his RTI application Singh mentions that the mail has been traced upto Srinagar, where he was told that it has been sent to Rafiabad.
“When I reached the Srinagar post office they give me bag no RBE5000787707 dated 8.9.2017 which is dispatched from Srinagar to Rafiabad but when I reached to Dangiwacha they have not received this bag. If the Dangiwacha has not received this bag please provide me the information where the bag is,” Singh asks in his RTI query, which is again met with the same reply, “The information sought is not available in material form’.
To his further queries about why the bag has gone missing, or why the information is not available on the tracking system, the postal department replies that the information sought does not fall under the purview of RTI Act 2005.
On whether the consignment has been returned to IGNOU, the department against replies the information “does not fall under the purview of RTI Act 2005”.