Srinagar: Jamkash Vehicleades, leading dealer for Maruti Suzuki on Thursday, created a new format of retail experience for customer opening its premium Nexa showroom here.
Speaking during interaction with media personnel Director and CEO Jamkash Vehicleades(Kashmir) Aawan Ahmad Narwaroo said that Nexa Jamkash Hyderpora showroom was completed in record time of less than 90 days.
He said that the showroom has been designed in monochromatic theme that showcases the displayed vehicles in their full glory.
“Special attention is given to seamless customer experience where cars are showcased using apple TV and booking is punched using an iPad,” he added.
The customers are offered Nexa menu to select their preference of coffee and beverages. A dedicated in-showroom delivery area, with LEDs and music, brightens up the customer’s biggest moment of joy – car delivery – manifold. Interestingly, at the Nexa Jamkash showroom the customer’s first journey in his new vehicle begins when he drives out from a air-conditioning showroom.
The statement adds that for us at Jamkash customer has always been the king and we strive to create customer’s delight by making our services better each passing day.
Jamkash Vehicleades Kashmir has consistently led the industry in terms of reach, depth and quality of sales and service network. The high level of customer satisfaction at the network has contributed to company achieving a market share of 68% of Maruti Suzuki in the Valley.
Customer feedback and surveys have shown there is a growing segment of car buying Indians who desire and value personal care, warmth and attention in their car buying and ownership experience. They want people, technology, showroom ambience and processes to come together and offer them a “premium experience”. These customers want to be pampered. Nexa is designed for this segment of customers.
He added: “The mission of NEXA is to offer innovative value and direction so that we can adequately respond to the new segments of Indian customers and offer them the experience which they value. While we will of course continue to enhance customer satisfaction in our current network, with Nexa, I am confident Nexa Jamkash will be able to cater to a broader range of customers who value pampering, innovation and a personal touch in their car owning experience”.
Speaking on the Occasion GM Sales Marketing for Jamkash Groupr Mushtaq Wani said only after Ten days of being operational we received overwhelming response from customers and got more than 200 bookings and were able to sell 50 vehicles in just one week.