SRINAGAR: Hundreds of patients and trauma victims bear the brunt of mismanagement at Bone and Joints Surgery Hospital as the lone Computerised Radiology machine at the health institute is completely defunct due to delay in the repair.
In absence of Digital X-ray, most of the patients and accident victims find it difficult to seek proper consultation from doctors. And, they are spending extra money from their pockets as they are usually sent to private X-ray centers for scans.
Sources told Kashmir Reader that critical patients and accident victims are the worst sufferers as their lives are usually at risk.
The hospital receives over 700 patients daily and almost all are recommended for X-ray by the doctors.
However, patients are at the receiving end as the machine has developed a technical snag.
The Computerised Radiology (CR) unit located on the first floor has not been working for the past one week, despite X-ray being an essential emergency service in the Trauma hospital.
The CR based X-ray machine is the most beneficial for the patients than the traditional X-Ray plant as it uses decreased radiation, better image quality for accurate diagnosis and less wait for patients to get the images.
As per sources, the hospital administration has been lenient with the company who is responsible for the maintenance of the CR.
“Every company is bound to give five years maintenance services to all the Government Health Institutions for their diagnostic and other machines. They also have to make spare parts and technical consultation available for them. However, it seems the company has abandoned the equipment at the Hospital due to the callous approach of the hospital authorities,” they said.
The authorities can also supersede the amount under Performance Security Guarantee (PSG) in case the company fails give maintenance as per the initial agreement.
“The company has failed to repair the equipment because hospital administration has been lenient. Otherwise, they would have easily superseded the PSG,” said an official privy to the hospital supplies department.
According to attendants, many patients are facing tough times in absence of X-ray machine.
Shabir Ahmad, a relative of a patient told Kashmir Reader that they faced huge inconvenience as doctors sent them to private scan centers.
“This hospital is most inconvenient and expensive as the main diagnostic machine is defunct. We are forced to spend extra money on digital X-ray at a private shop,” he said
“My brother met with an accident and we had to take him to outside hospital despite his critical condition,” Ahmad said.
Another attendant Tanveer Ahmad said the private labs charge more than fixed user charges at the government hospital.
“The authorities should get the machine repaired immediately otherwise poor patients will be thrown on the wall,” he said.
Medical Superintendent of the hospital, Dr Abdul Rashid Budoo said the error will be rectified and the company with which the contract was signed would be instructed about future snags
“This is the technical issue and it can happen anytime. However, I have informed the concerned officials and the Company to repair it immediately,” he said.