SRINAGAR: The sight of long queues of people and LPG cylinders with people screaming and shoving each other, considered a feature of past times, has made a comeback in Srinagar, at least at the Bagh Ali Mardan Khan Srinagar where it has become a regular feature.
The aggrieved gas subscribers say the gas agency, Jay Kay Gas Company, has stopped home deliveries, forcing them to stand in the queues.
They allege the agency was also making huge profits by depriving them of home deliveries, while charging extra at the godown.
The agency caters to the LPG subscribers of a vast area, from Hawal to Ahmad Nagar, Lal Bazar, Mala Bagh, Soura, Buchpora and more.
Customers said that they had booked for refills months back but even after repeated calls to the office, the delivery never materialized.
“I came first on Sunday and returned disappointed in the afternoon, as no gas was distributed on that day” said Adil who was hopeful of getting a cylinder this time.
The customers said the agency charged extra on delivery of the cylinder at the truck.
“Ask anyone here and he will tell you that he has paid Rs 860,” said an agitated customer adding that the rate for home delivery was only Rs 852 while the delivery rate at godowns should be lesser.
Customers also complained about the lack of weighing machine on the spot. “We doubt if the gas is filled as it should be, but how can we contest them when there are no rate lists and no weighing machine,” said a customer standing in a line.
Oil Marketing Companies (OMCs) have to ensure that the agencies should have a rate list along with weighing machine so that customers can check the proper weight of the refill. The long queues have also become a nuisance for commuters and local residents on the busy road.
“Each day we have to make our way through the traffic even on this wide road, there are hundreds of vehicles parked on the road leaving no space for commuters,” Muneer, a local resident said. Syed Anees, Manager, of the gas agency told Kashmir Reader, that the mess has been created because of new connections provided on government orders.
“There is huge rush of customers since the government has rolled out the scheme to provide the new gas connections for Rupees 1800 that is why we are not able to cater to all the customers,” said Anees.
He added that the 2016 uprising created a lot of backlog for refill bookings. “Since the killing of Burhan Wani we have lot of pending bookings and we are delivering that in a systematic manner so that no one is left out, but people didn’t understand and came down to the office and forced us to give the gas on roads,” said Anees.
“The closure of Jammu-Srinagar highway added to the demand of the gas as it was not available for many weeks. We used to get the supply of 50 trucks each month compared to present times of 30 trucks, still we are managing to provide the services and work normally as soon as possible,” He added.