SRINAGAR: The Sher-e-Kashmir Institute of Medical Sciences Soura has come with a new order on Friday wherein patients visiting emergency ward have to seek permission from doctor on duty first whether they are eligible for admission into the emergency wards.
On day first of its implementation, many patients who visited emergency ward told Kashmir Reader that with new order, authorities have put extra burden on patients who come to hospital for seeking immediate treatment.
“The motive behind this move seems that administration wants to lessen the burden of patient rush to emergency but then putting patients and attendants in trouble unnecessarily by asking them to make rounds between emergency ward to registration counter seems not a logical move,” says Aaliya Jan, who was accompanying her sister Aamina Jan who complained of serious soreness in heart on Friday morning.
With crushing pain, Aamina waited for more than ten minutes outside medical emergency while his father was busy in completing formality of seeking permission from doctors for acquiring a registration card for his 16-year old daughter to get immediate treatment.
“Before issuing or implementing any order, they (administration) should have looked into possible consequences. My mother had high blood pressure and she complained of severe headache, vomiting and fatigue. It felt, god forbid, she is in the last stage. But doctors at medical emergency refused to treat her and asked instead to go Out-Patient Department for treatment which at that time was ridiculous,” says 52-year old lady’s son Shabir Ahmad, who later pleaded doctors to examine her mother as his condition was deteriorating continuously.
Shabir was told by a doctor that only those patients “who can’t stand on their feet” could be treated at emergency wards and rest can visit or seek appointment with doctors at OPD of SKIMS hospital.
Wajid Ahmad whose friend complained of sudden gastric pain and accompanied him to emergency ward says that they were forced to make rounds from emergency to OPD wards more than three times as no one agreed to examine him.
“Later, a doctor at medical emergency wrote ‘urgent appointment’ on registration card of my friend and directed us to go to room no. 137 for treatment. Now, my friend dying of severe pain, we are waiting here for our turn,” Ahmad said.
Medical Superintendent, Syed Tabish Amin told Kashmir Reader that the move to limit patient rush has been taken to stop misuse of emergency services meant for deserving patients.
“We were receiving patients in bulk with minor (health) problems at our emergency wards and that was creating unnecessary rush in the wards. To stop that, we have decided that only patients who qualify for emergency treatment would be examined and rest would be diverted to OPD wards for treatment,” Amin said.
He said that the move would enhance the quality of treatment at emergency wards while the mess witnessed earlier would no longer be seen at the wards.
“We have arranged three more registration counters at our OPD ward so that patients don’t have to wait in long queues for hours. Now, we are deliberating over supplement of doctors at the wards,” he said, while seeking cooperation from general public to make the move people-friendly.