CAPD to revive consumer forums to ‘address’ public grievances

CAPD to revive consumer forums to ‘address’ public grievances

Srinagar: Minister for Consumer Affairs and Public Distribution department, Choudary Zulfkar Ali, on Wednesday said government was mulling reviving the consumer forums at district level for to address grievances of people swiftly.
He also called for filling up of vacancies in these forums on a fast track basis.
According to an official, Zulfkar said this while chairing the 16th meeting of State Consumer Protection Council at SKICC.
During the meeting, he said that the government was serious about “effective functioning of divisional and district consumer forums.
“These forums were set up in the state to protect and safeguard Consumer rights and interests. For better services and early redressing of public grievances, SCPC has been reconstituted after a gap of four years, while efforts are also on to revive existing consumer forums both at divisional and district levels,” Zulfkar, according to the official, said.
Detailing about the meeting, an official said in the statement that deliberations on several issues including consumer services, check on packed eatables and intensive market checking to curb profiteering and hoarding, besides reviewing action taken report of previous meetings were held.
“The minister stressed on effective implementation of consumer protection laws and said that the government will bring new legislation or amend existing one to put a check on faulty or fake products, product liability, mediation and testing,” the official said.
He said it is duty of the government to guarantee their welfare and protect their rights, he added.
The minister, as per the official, directed directors CAPD to involve NGOs for promoting awareness among consumers. “He also directed the department to set up complaint cells at district level for prompt response and grievance redressal.”
Earlier, members raised various issues of consumer concern and sought government intervention in price fixation of different commodities including building material, surgical equipment, medicines and presence of hazardous ingredients in consumable items, the official said.
“Zulfkar assured that the meetings of price committee shall be conducted on monthly basis to regulate prices. He also said that market checking flying squads have been activated to intensify market checking. He also directed Deputy Commissioners to fix and notify rates of bricks and to publish the same in newspapers for information of consumers.”
Among others secretary, directors (Kashmir and Jammu) of CAPD representatives of trade and industries, representatives of consumer organisation and other officials the department attended the meeting, the official said.

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