Srinagar: Chief Minister Mufti Mohammad Sayeed on Tuesday asked the newly-appointed administrative officers to work with dedication for providing effective governance to people of the state.
Interacting with KAS probationers from 2013 and 2015 batches, Mufti, as per an official handout issues here, said the administrative officers are “critical instrumentalities” for bringing about “perceptible change” in the quality of administration.
The newly-appointed administrative officers shall work with “single-minded dedication” and “think out-of-box” to redress grievances of the people.
Mufti said the officers should be in a state of constant preparedness to deliver “good and efficacious governance”.
“The requirements of our three geographical regions are distinct. Therefore, it is necessary to understand the needs of the people living in these areas,” he said.
Asking the officers to maintain highest standards of probity and integrity in discharging their duties, Mufti said their main motive should be to serve the people by delivering justice in a fair, transparent and hassle-free manner.
“You have to understand the intricate issues, which are routinely faced by the general public and learn to settle these in an impartial and dispassionate manner,” he said.
The chief minister reiterated his government’s “resolve for inclusive, balanced and equitable development in the state”.
“We need to provide a smart government to realise the socio-economic aspirations of our people,” he said.
Referring to the services notified under Public Service Guarantee Act (PGSA), Mufti said some institutional measures have already been taken to address the issue of procrastination.
Under the Act, he said, the officers have to settle the issue within the prescribed timeline. As many as 80 services have already been notified under this Act, he said.
Mufti said while the officers are under training, they must “optimally utilize” this opportunity to learn the nitty-gritty of responsive administration.
“The role of civil service cannot be static and has to be in sync with the rapidly changing environment,” he said.
He said there has been a “significant impact” of government programmes and policies on poverty, healthcare, employment and inclusive development.
“To close gaps, the growing role of civil society needs to be integrated with the functioning of civil services for better synergy. Information Technology could facilitate evolving new and speedier solutions to the problems,” he suggested.
The chief minister said J&K lagged behind the other states of India in the field of development in the past two decades.
“With a perceptible improvement in the overall situation, development is increasingly being seen as a vital entry point for consolidating peace dividends. We need to capitalise this opportunity,” he stated.
He said the government will soon hold panchayat elections in the state “to empower local self-government institutions so that powers are delegated to the people at the grassroots level”.
“For development to be locally meaningful, power needs to be returned to the people and communities by strengthening local control and ownership,” he said, citing the Single Line Administration in Ladakh as an example.
The Chief Secretary, who was also present on the occasioned, told the chief minister that the New Delhi-sponsored schemes are “being revisited” and “made state-specific” to address the concerns expressed by the officers.