SRINAGAR: The HDFC Bank on Monday inaugurated its renovated branch in MS Mall at Residency Road here.
The branch got destroyed in the last year’s floods, and the bank had been operating in a makeshift accommodation on the first floor of the shopping complex, a release issued here said.
It said the floods affected about 16 branches of the bank in the city, but all of them were made operational within a “short span of time” to avoid inconvenience to the customers.
The branch, it said, was inaugurated by the HDFC Bank’s Managing Director Aditya Puri, Group Head- Equities, Private Banking, TPP, NRI and International Consumer Business Abhay Aima, circle head–J&K Zubair Iqbal.
Several senior officials of the bank and many dignitaries were present on the occasion, it said.
Speaking on the occasion, Ravi Narayanan, Branch Banking Head, HDFC Bank said, “After the devastating floods, our priority was to ensure immediate resumption of banking services in the valley. Our staff showed grit and determination to ensure services were made available to our customers here”.
“The launch of the renovated branch is a testament to our commitment to provide world-class banking products and services across the state,” he said.
Zubair Iqbal said the opening of the renovated branch “is a proof of our resolve” that HDFC Bank “stands by the people of J&K in the aftermaths of the natural tragedy”.
“The Bank not only ensured restoration of services but is now looking at improving its services and convenience to our customers,” he said.
After the floods, the HDFC Bank started a helpline to assist its customers in the state, the release said, adding that two mobile ATMs were deployed in Srinagar to facilitate transactions in areas where communication lines were hit.
Having started its operations in the state in 2003, the Bank today has the largest network among private sector banks in the state with 73 branches and 195 ATMs, while it provides employment to over 1,000 people of the state, it said.