SRINAGAR: After introducing online payment facility for consumers, the Jammu and Kashmir Power Development Department is contemplating to introduce ATM bill payment facility in the state.
With its latest ‘billsahuliyat’ online payment system, the Power Development Department (PDD) has offered its consumers in the state a facility to pay their electricity bills online. The facility also allows the consumers to keep a track of their payments, usage, and connections.
It has been designed and developed by the PDD’s In-House Software Development Team.
Now, according to officials in the PDD, the department is in processing of joining hands with the J&K Bank for making bill payment possible through ATMs.
“With the launch of online payment facility, consumers can pay bills online. The department is now working on an arrangement with J&K Bank under which the consumers will have the option of paying their bills ATMs,” Shabir Ahmad, an senior official of PDD, told Kashmir Reader.
“We are trying to make the system hassle-free for the consumers. And we are hopeful that the ATM option will become their preferred choice,” he said.
The 7, 00, 000 registered power consumers in Kashmir get the bills delivered at their homes every month, and they have to pay before a certain date at only the specified branches of J&K Bank. The system has apparently been an inconvenient one for both consumers and the bank. The former usually have to wait in queues for paying their bills while the latter’s branches have to arrange special counters for receiving payments.
Shabir said the department has been receiving “a lot of” queries from consumers regarding the online bill payment system. So far, he said, more than 4,500 consumers have registered for the online facility.
“Initially, only the clients of J&K Bank can avail this online facility, but in future it will be available for everyone,” he said.
The vital part of any online bill payments is data pooling, which, he said, the PDD achieved through its central data centre repository wherefrom the consumers are able to view details pertaining to their accounts.