ANANTNAG: The subscribers of the Bharat Sanchar Nigam Limited have complained that mobile internet services remain affected from the last three days in this south Kashmir district.
While the officials maintain that the fault is at Srinagar, the subscribers allege that the service provider is taking them for a ride. “The problem remains at Srinagar. We don’t have any problem here.
I have lodged a complaint with the higher ups about the GPRS service remaining down in the district but they have not set it right. They might be on job to restore the services,” sub-divisional engineer,
BSNL, Anantnag told Kashmir Reader.
However the subscribers, mostly the business people allege that the company is not serious in setting the problem right. “The mobile internet services of BSNL are not totally running since Saturday . I
am frustated due to the poor services of the BSNL,” said a tour operator, Mushtaq Ahmad.
Another subscriber, Bilal Ahmad said that the BSNL authorities are taking the subscribers for a ride. “It is irony that the BSNL authorities have not been able to set the fault right during last two and half days. Our repeated requests to the officials for restoration of services have failed to bear any fruit. For last
two days they have been telling us that the problem is at Srinagar,” Bilal told Kashmir Reader.
Another trader, Shabir Ahmad said that the BSNL is the worst cellular service provider of all the cellular companies operating in valley. “If the company does not improve its services it will have to wind up
very soon from the valley,” he said.