SRINAGAR: Government of India-owned Bharat Sanchar Nigam Limited (BSNL) officials on Sunday asked people not to pay any additional money to touts for getting postpaid connections.
The BSNL general manager, Muhammad Saleem Beigh, told Kashmir Reader that people were only required to pay Rs 500 to the company, and it is refundable.
“People should follow guidelines and pay only the requisite amount,” he said. “If anyone charges or asks for more money against offered facilitation, the customer shall report to us.”
After most of the private cellular companies services stopped their services in the Valley on government’s directions in view of the ongoing uprising, BSNL—the only service that has so far remained unaffected—has been receiving a rush of customers looking for postpaid SIM cards.
The people, however, say they are being asked to pay additional sums for the service, which has remained unaffected possibly because of the government’s dependence on it for communication.
Beigh said that they have passed strict guidelines to staffers to help customers and even rectify the faults in their landline connections.