SRINAGAR: Snapping cellular services of private mobile operators by authorities here in wake of the ongoing unrest in Valley has pulled customers back to New Delhi-owned Bharat Sanchar Nigam Limited (BSNL), with its billing counters busy settling accounts of its former customers most of whom want to reactivate their connections.
Even as the BSNL officials say that they have been directed by the state not to issue any new SIM cards to the customers, people could be seen trying to reactivate their previously-held postpaid connections.
An official at BSNL’s CSC Barzulla station told Kashmir Reader that they were issuing new postpaid connections to customers till Saturday.
Afterwards, he said, their higher-ups directed them not to issue more SIMs.
“We have been asked to provide postpaid SIM cards only to police and media, while modifying prepaid cards too has been bared,” he said. “We are, however, activating the cards that were issued before Saturday.”
He added that that there was a huge demand for postpaid SIMs.
Gulshan Bano, a subscriber, said that the officials have asked her to submit a form along with an identity proof, clear the pending bills, and deposit a fresh security of Rs 500.
The officials said the customers were also trying to revive their landline connections as well.
Muhammad Shafi, a resident of Nowgam, said: “After everyone got their own mobile phones, we decided to say goodbye to our landline. But after the recent ban on communication networks, I decided to contact the officials to restore it again.”
“It would not only ensure connectivity in these difficult times, but could be used to for availing internet facilities as well,” he said, adding that the officials have asked him to contact the BSNL office at Suleiman Complex Dalgate for its reactivation.
Officially, around 45 thousand landline connections are still operational in Srinagar.