SpiceJet hikes ticket cancellation charges

New Delhi: Budget carrier SpiceJet has also increased its ticket cancellation charges by over Rs 350, days after its competitor IndiGo announced a flat charge of Rs 2,250 even as the DGCA deadline for airlines to submit their response on the issue ended on Friday.
The revised charges for cancelling a domestic ticket now stands at Rs 2,250 while for an international air ticket, it is fixed at Rs 2,500, SpiceJet said in a communication to travel agents.
The new cancellation charges are effective from April 7, it said.
Significantly, the move comes amid the civil aviation regulator — Directorate General of Civil Aviation (DGCA) — seeking an explanation on the reasons for a flat cancellation fee and a body of air passengers Air Passengers Association of India (APAI) threatening to approach fair trade regulator, CCI for an investigation into the alleged cartelisation.
The Gurgaon-based airline had earlier been charging a fee of Rs 1,899 for cancelling a domestic ticket and Rs 2,349 for an international air ticket.

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